FAQ's

1. What types of panels do you offer?
We offer a range of high-quality wall panels including Outdoor Panels, Indoor Panels, Marble Sheets, PU Artificial Wall Stone, Acoustic Panels, and related Accessories. Each collection is designed to help you achieve a clean, modern finish in different areas of your home or business.

2. Are your panels suitable for outdoor use?
Yes, our Outdoor Panels are built to handle Australian weather conditions. They are resistant to moisture, sun exposure, and temperature changes, making them perfect for patios, fences, garden walls, and more.

3. Can I install the panels myself?
Absolutely. Our panels are made with easy installation in mind. Most DIY enthusiasts can install them using basic tools. We also provide installation tips and support if you need help getting started.

4. Are the panels water-resistant?
Yes, many of our panels, including the marble sheets and outdoor panels, are water-resistant. Always check the product description for specific care and application guidelines.

5. Do you offer samples?
We are working on offering sample kits so you can see the material and finish in person before committing to a larger order. Stay tuned for updates or contact us to request more information.

6. Do you deliver across Australia?
Yes, we ship Australia-wide. Delivery times and costs vary based on your location. At checkout, you’ll see available shipping options based on your address.

7. How long does delivery take?
Most orders are processed within 1 to 2 business days. Delivery typically takes 3 to 7 business days depending on your location. You will receive tracking information once your order has been shipped.

8. What if my order arrives damaged?
We take care to pack everything securely, but if something arrives damaged, please contact us within 48 hours. Include your order number and clear photos of the damage so we can assist you quickly.

9. Can I return or exchange my order?
We accept returns on unused items in their original packaging within 14 days of delivery. Some conditions may apply. For full details, please refer to our Returns Policy.

10. How can I contact you?
You can reach our team anytime at panelstudio1@gmail.com or by using the contact form on our website. We're here to help with any product, shipping, or installation questions.